To support our vision, ForeignExchange is redefining the delivery of language services to the life science industries. Our Multilingual Compliance Process provides a roadmap for delivering multilingual products and documents on time and on budget. The process combines expert linguists, best-of-breed technology and measurable translation quality in a robust and scalable process. ForeignExchange provides language services to the medical device, diagnostics, pharmaceutical and biotech industries as well as contract research organizations (CROs).

Our objective is to be the preferred single-source print, software and web translation vendor to corporate clients in these industries. Measurable quality How does one tell the difference between an average translation company and an outstanding translation company? Look at the translators it uses. Most translation companies compile lists of thousands of generalist translators with little regard to their qualifications and specialization. At ForeignExchange, we interview, test and individually select translators based on subject-matter experience, linguistic abilities and professionalism. This is just one aspect of ForeignExchange's focus on measurable quality. In cooperation with each client, ForeignExchange develops, tracks and regularly reports on customized quality metrics. These metrics provide clients with an objective quality measurement and provide for continuous improvement opportunities. Specialization By specializing exclusively in regulated industries, we offer a higher level of service for clients who must navigate the strict demands of international trade. We monitor international compliance alerts and we help our clients turn obstacles into opportunities. I invite you to browse through our online materials and to subscribe to our informative newsletter. If you would like additional information about any aspect of ForeignExchange, please feel free to contact us. Sincerely, Andres Heuberger President, ForeignExchange Translations, Inc.

Why choose ForeignExchange?

Clients tell us that they choose ForeignExchange for a number of reasons, among them:

"You never miss a deadline."
Surprisingly, many translation companies do not manage deadlines as well as they should. This is usually the result of taking on too much work at any given time. At ForeignExchange, we often turn down projects if we see them impacting our existing clients. When we promise a deadline, we meet that deadline.

"You catch mistakes even our reviewers would not have caught!"
While the differences between an average translation and an excellent translation are not rapidly apparent to those who are not fluent in the language, the end users are all too aware of mistakes and inconsistencies. Our clients know that when a project is well managed, they hear fewer complaints from their foreign offices and they see higher returns.

"You help us keep costs down."
ForeignExchange will do everything possible before a project begins to help clients make the best use of resources. We also institute strict processes that minimize costly change orders.
 

Our Vision

ForeignExchange Translations saves lives.

We do so by reducing time-to-market for our drug and device clients, and by ensuring that end users have access to accurately translated product information.

We are committed to being the acknowledged leader in medical translations and to maintaining an uncompromising culture of quality.

We will continually strive to provide clients with:

• Zero defects in project deliverables
• A 50% reduction in project turnaround time and costs
• Project teams comprised of the very best medical translation professionals

ForeignExchange FAQ

How do you ensure that your translators are qualified?
All ForeignExchange translators are Compliance Translation Certified™. This demanding certification, developed and administered in-house, ensures that linguists:

• pass a rigorous screening and testing process
• are subject-matter specialists
• are governed by ISO 9001:2000-certified processes for confidentiality and quality control
• receive continuous feedback

How can you guarantee quality translation?
From the very beginning, we set out to raise the bar on translation quality. We developed Multilingual Compliance Management to provide clients in regulated industries with a system that ensures high quality every step of the way.

What if my company is not in a regulated industry? Can I still work with you?
ForeignExchange provides software localization, web translation and technical translation services specifically designed for drug and device companies.

Some companies do not need high-quality translation and localization services. In these cases, ForeignExchange may not be the best fit. But if your organization has a need for professional and accurate translations, ForeignExchange is ideally suited to provide high-quality, hassle-free translation and localization solutions.

Does increased quality mean jobs will take longer?
Absolutely not. In fact, we have found that when a translation project is well managed, the project takes significantly less time to complete.

Are you ISO 9001:2000-certified?
Yes. To achieve ISO 9001:2000 certification, we designed and implemented a comprehensive quality management system. Our certification shows the world that our processes meet or exceed the rigorous standards of ISO 9001:2000, recognized globally as the benchmark for measuring quality.
 

Client partnerships

ForeignExchange provides software localization, web globalization and medical translation services to leading drug and device companies worldwide. Among them are:

• Abbott Laboratories
• Amgen
• Arrow International
• Baxter
• Beckman Coulter
• Bio-Rad Laboratories
• Biogen
• Boston Scientific
• Covance
• Cytyc
• Dako
• David Vision
• Dräger Medical
• Gilead
• Genzyme
• GlaxoSmithKline
• Guidant
• Hoffman-La Roche
• Hospira

• Ivax
• Johnson & Johnson
• KV Pharmaceutical
• Maquet Critical Care
• Medrad
• Medtronic
• Novartis
• PPD
• Quintiles
• Respironics
• Sanofi-Aventis
• Siemens Medical
• Smith & Nephew
• St. Jude Medical
• Stryker
• Tyco Healthcare
• Ventana Medical
• Wyeth
• Zimmer

We value our clients' trust and appreciate all of the great things that clients say about ForeignExchange.

™ Compliance Translation Certification is a trademark of ForeignExchange Translations, Inc.