When integrated into a translation quality system, measurable quality can dramatically improve results. Delivered quality can be increased, and project costs and turnaround times reduced. ForeignExchange Translations has been able to realize a savings of more than 23% in cost and turnaround time by utilizing its measured quality system called METRiQ.
METRiQ identifies improvement needs, and provides data to measure improvements and efficiencies. Improvement opportunities are identified from the corporate level right down to the project level. Benchmarks are determined and targets for improvement identified. Measuring quality actually improves the end results without sacrificing time or cost. In a competitive marketplace and tough economy, that makes everyone happy.