ForeignExchange is expanding its highly successful audio conference series. In order to support this growth, we are looking for an additional audio conference producer.
The role of the audio conference producer is to provide a high-end customer service experience with every conference. This encompasses end-to-end management of audio conferences from identification of topics to technical support, moderating and producing. You will become the primary customer contact for all inquiries and will respond to all calls or emails throughout the life cycle of this event.
Specifically, this position entails:
- Identifying commercially viable topics
- Identifying and recruiting speakers and subject-matter experts
- Scheduling and organizing concurrent audio conferences
- Organizing campaigns to promote audio conferences
- Preparing speakers, conducting rehearsals, providing training and guidance as needed
- Arranging for the telephony
- Acting as first line technical support during the event, and during post-event activities
- Maintain and update website and shopping cart with latest audio conference information, and responding to purchase requests
- Scripting
- Moderating and troubleshooting live and recorded conferences
- Maintaining accurate records and speaker reports, including use of Salesforce.com
- Building relationships with a diverse set of stakeholders, including speakers, sponsors, attendees, peers, and supervisors
- Other audio conference and marketing related tasks as needed
Skills requirements include:
- Background in live broadcasting
- Experience in producing/moderating live events
- Excellent organization and time-management skills
- Excellent written and verbal communication skills
- Flexibility; ability to assess and react quickly to change
- Ability to multitask and meet tight deadlines
- Takes a great deal of pride in the quality of the end product
- Goal-oriented; does whatever it takes to overcome hurdles
- Strong relationship-management skills
- Experience dealing with senior management and large companies an asset
When you’re ready to make a difference, submit your cover letter, salary requirements and résumé to:
Human Resource Manager
ForeignExchange Translations, Inc.
fax: +1.303.926.7123
ns-careers@fxtrans.com